Frequently Asked Questions (FAQs) – Nexa Mart

1. What is Nexa Mart?

Nexa Mart is an online store that sells digital products, including software and digital tools. Our products are delivered electronically, ensuring instant access after purchase.

2. How do I receive my purchased product?

After completing your payment, you will receive:

• A confirmation email with order details.
• A download link (if applicable) or product delivery via email.

If you don’t receive your product within 24 hours, please check your spam folder or contact us.

3. Do you offer refunds?

Since we sell digital products, all sales are final. However, refunds may be considered in cases such as:

• Duplicate payment
• Non-delivery of the product
• The product is completely different from its description

For refund requests, contact us at nexamart110@gmail.com within 3 days of purchase.

4. What payment methods do you accept?

We accept secure online payments through various methods. The available options will be displayed at checkout.

5. Can I share or resell the digital products I purchase?

No, all digital products are for personal or business use only and are subject to licensing agreements. Unauthorized sharing or reselling is strictly prohibited.

6. What if I face technical issues with my purchased product?

If you encounter any issues, contact our support team at nexamart110@gmail.com with:

• Your order ID
• A detailed description of the issue

We’ll work to resolve the issue as quickly as possible.

7. Do I need an account to purchase from Nexa Mart?

No, you can purchase products as a guest. However, creating an account allows you to access your order history and receive updates.

8. How can I contact Nexa Mart for support?

For any questions or assistance, reach out to us:
📧 Email: nexamart110@gmail.com
📞 Phone: 0344-4447225

We’re always here to help! 🚀